Welcome to Keat Farm

Online booking service

Keat Farm Privacy Policy

This privacy policy sets out how Keat Farm (Caravans) Ltd (‘Us/ We/ The company’) uses and protects any information that you give Keat Farm (Caravans) Ltd when you use this website.

We are committed to ensuring that your privacy is protected. Any personal information collected from your selves whilst you are using this website will only be used in accordance with this privacy statement.

We reserve the right to alter this policy as needed from time to time. You should check this policy regularly to ensure you are happy with any alterations. This policy is effective from 4th April 2013.

What we collect

Usually we collect personal information about you which we require to respond to your enquiries for payment processing and for the provision of services and goods to you.

We may collect the following information:

  • Name
  • Payment processing information
  • Contact information including e-mail address
  • Demographic information such as address and postcode, interests and preferences
  • Other information relevant to online bookings and/or information requests

What we do with the information gathered

We require this information to supply the requested service to you and to improve our services in the future. The information can be used for the following reasons:

  • Internal record keeping
  • To monitor and improve our services
  • We may periodically send promotional e-mails and offers about products and special offers or other information which we think you may find of interest using the contact information you have provided
  • We may use the information to improve the website

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure, as reasonably as possible, the information we collect online. Payments made via our website are processed in a secure environment provided by Sagepay and as such are covered by their own security policy, the personal information provided during the online booking process is covered by this security policy.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be chargeable. If you would like a copy of the information held on you please write to Keat Farm (Caravans) Ltd, Reculver road, Herne Bay, Kent, CT6 6SR.

If you believe that any information we hold on you is incorrect please notify us by post or e-mail as soon as possible and we will correct any information found to be incorrect.

Cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to your individual needs. The web application can adapt its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Pay balance

If you have an outstanding balance you can pay that online by following the link below. To do so you will need your online booking reference number.
Make a payment

Terms & conditions

View the booking terms and conditions for Keat Farm Parks below.
View t&C’s

Need help?

If you have any questions or queries regarding booking your stay with Keat Farm, please don’t hesitate to contact us.
Contact us